triodisplay logo

"We Design Stores That Look Good, Hit Your Budget
and Sell Merchandise." Jeff Grant - Trio President

Contact Us Log In Shopping Cart shopping cart

Jeff Grant's Retail Blog

Fitting Rooms Come Out of the Closet

Written by Jeff Grant, April 16, 2007

Fitting Rooms Come Out of the ClosetIf you sell clothing, you need to read this article. It talks about a change that’s long overdue in the apparel section: turning fitting rooms into sales tools.

Who hasn’t dreaded walking into that cramped space — usually about the size of a small closet — to try on clothes while your significant other waits outside to critique each outfit?

It looks like retailers have finally realized that fitting areas are a great place to make customers feel good about themselves and, in turn, the store itself. Better lighting, more mirrors, extra clothing hooks, room for another person — these are a few of the nice touches that smart retailers are incorporating into their store design. Some even have lounge areas with big-screen TVs for those who wait.

If clothing is part of your merchandise mix, this might be a good time to think about making over your fitting area. And I’ll bet the customers peeking over the top of its half-door, with their feet showing below, would agree.

Give them some privacy. Give them some space. Keep the room clean and uncluttered. Make a play area for their kids. In return, they’ll reward you with repeat visits and great word-of-mouth.

Why didn’t anyone think of this sooner? I can’t really say. The high-end retailers have had more personalized service for years. But I don’t recall any of them having a really inviting fitting area on my visits.

This is one bandwagon you can jump on right away. Swap that curtain for a real door, add some hooks, put up some shelves and, like the article says, give your customers some space. It’s time for fitting rooms to come out of the closet!

pen line

No Comments

No comments yet.

RSS feed for comments on this post.

Sorry, the comment form is closed at this time.


RSS FEED

pen line

Recent Blog Posts

pen line

Recommended Reading

pen line

Jeff's Retail Book

The perfect learning tool for opening a store or renovating one, this book is a nuts and bolts approach to the planning and design of a new store, and a redesigned format highlights the new information. There is also information in store fixturing and negotiation.

LEARN MORE



pen line
Chamber of Commerce

10373 Roselle Street Suite 100 • San Diego, CA 92121 • Trio Display Copyright ©1990-2008